Privacy Policy Statement

Your trust is important. This policy explains how we collect and secure your personal information under South African law.

Information We Collect

We collect only data necessary for communication, services, and site operation.

• Contact details such as your name, email address, and phone number.
• Business-related information you submit, including site or project details.
• Technical information like IP address, device, and browser type for analytics.
• Records of your correspondence and project requests for service delivery.

How We Use Data

All personal information is kept secure and used for clear, defined purposes.

• To process inquiries and deliver requested services.
• To communicate project updates, completion, and ongoing support.
• For analytics to improve our services, security, and customer experience.
• To comply with legal obligations and regulatory requests.

Legal Basis for Processing

We follow all legal grounds for using data provided by South African regulations.

Your consent, contract necessity, legal compliance, and our legitimate business interests allow data collection and processing in strict confidence.

Sharing Information

We never sell your data or share it unnecessarily.

• Data is shared with service providers (for hosting, analytics, and support) only as needed and under strict agreements.
• If law enforcement or regulators require access, we comply as legally required.
• We maintain confidentiality with all partners, restricting data for service provision only.

Data Security

We use technical safeguards to protect your details and monitor systems for unauthorised access, loss, or misuse. Access is strictly limited to authorised team members.

Your Rights

You can access, update, or delete your data and request information about our practices.

• Ask what personal data we hold and the reasons for processing.
• Request corrections if details are inaccurate or outdated.
• Object or restrict processing where justified under law.
• Withdraw consent for marketing or non-essential uses.

Cookies and Tracking

Cookies support site functionality and analytics. For more, please see our Cookie Policy.

View Cookie Policy View Cookie Policy

Contact Us

Questions about your data or privacy? Contact our privacy lead for help or concerns.

Policy Changes

We may update this policy when required. Latest changes will be posted here for your review.